Service Agreement for Access to "Your Running Coach" Online Service
Version dated January 28, 2026
β οΈ Important Warning:
The "Your Running Coach" service is an AI-based informational and advisory product. Do not use it as a replacement for a professional coach, for medical diagnosis, or if you have contraindications to physical activity. In case of injuries or health problems, consult qualified specialists.
Self-employed Maksimov Andrey Leonidovich (TIN 780622251627), hereinafter referred to as the "Service Provider", a Professional Income Tax payer, offers any individual who has reached the age of 18, hereinafter referred to as the "Customer", to enter into an agreement on the terms set forth below (hereinafter the "Agreement").
Unconditional acceptance of the terms of this Offer is considered to be the Customer's performance of any of the following actions:
By performing any of these actions, the Customer confirms that:
1.1. The Service Provider undertakes to provide the Customer with comprehensive services for access to the "Your Running Coach" software system (hereinafter the "Service") via Telegram bot, and the Customer undertakes to pay for these services.
1.2. The service is comprehensive and consists of two inseparable parts:
1.3. Plan descriptions and access periods are posted at: https://runtrener.ru/prices-en.html.
2.1. Access is provided to the Customer after 100% prepayment.
2.2. The service in terms of granting the right to use (Part 1 according to Section 1.2) is considered provided by the Service Provider in full and accepted by the Customer at the moment of sending the Customer an access activation notification (in the Telegram bot or on the website).
2.3. The service in terms of technical support (Part 2 according to Section 1.2) is considered provided daily during the plan validity period.
2.4. Upon expiration of the paid period, access to the Service terminates automatically. Automatic renewal (fund withdrawal) is not performed. To renew access, the Customer must manually pay for a new period.
3.1. The cost of services is determined by the Plans and is not subject to VAT.
3.2. The Parties agree on the following structure for forming the cost of any Plan for settlement purposes:
3.3. An electronic receipt is generated and sent to the Customer in accordance with Law No. 422-FZ (on self-employed).
3.4. Payment Methods
Payment is made through electronic payment systems (YuKassa, bank cards). The Customer is responsible for the correctness of the provided payment data.
4.1. The Customer has the right to refuse to fulfill the Agreement at any time (Article 32 of the RF Law "On Consumer Rights Protection").
4.2. In case of early Customer refusal of the Agreement, refund is carried out according to the following formula:
Refund Amount = (S * 20%) - (S * 20% / D * N) - C
where:
S β full cost of the paid Plan;D β total Plan validity period in days;N β number of days of Service use (including the request day);C β acquiring costs (bank commission for fund transfer).4.3. Refund Structure Justification
The amount of 80% of the Plan cost corresponds to the Service Provider's actual expenses for:
These costs are non-refundable expenses of the Service Provider and do not depend on the duration of Service use by the Customer (Sections 2.2 and 3.2 of the Agreement).
4.4. If the calculated refund amount is less than or equal to the bank commission for the transfer, no refund is made.
4.5. A refund request in free form is sent to email: amaxbox@gmail.com. Refund period β no more than 10 days from the request receipt (Article 22 of the Law "On Consumer Rights Protection").
5.1. Nature of AI Operation
The Customer is informed and unconditionally agrees that the Service operates based on artificial intelligence technologies (generative language models of third parties). Service responses are the result of probabilistic text generation and may contain factual errors, inaccuracies, or fabricated data ("hallucinations").
5.2. Not a Coaching or Medical Service
The Service is exclusively informational and advisory in nature. Information obtained through the Service is not professional coaching, sports, or medical consultation. The Service is not intended for diagnosis, treatment prescription, or creating professional training plans for competitions.
5.3. Risk Acceptance
The Customer assumes full responsibility for any decisions and actions taken based on information received from the Service. The Customer undertakes to critically evaluate AI recommendations and, if necessary, verify information with specialized professionals (coaches, doctors).
5.4. Actions in Case of Injuries and Health Problems
If the Customer has suffered an injury, experiences pain, or feels unwell during training, the Customer undertakes to immediately stop training and consult a doctor. The Service is not intended for emergency assistance or injury consultations.
5.5. Special Medical Restrictions
The Customer undertakes not to use the Service under the following circumstances:
Use of the Service under these circumstances is at the Customer's own risk and may lead to access blocking without refund.
6.1. "As Is" Provision
The Service is provided "as is". The Service Provider does not guarantee that the Service will meet the Customer's expectations or that AI recommendations will be complete, accurate, and applicable to the Customer's specific goals. Non-compliance with subjective expectations is not grounds for refund for services already provided (Part 1).
6.2. Exclusion of Indirect Damages
To the maximum extent permitted by applicable legislation of the Russian Federation, the Service Provider is not liable for any indirect, incidental, or unintentional damages, including lost profits, data loss, injuries, or health harm arising from use or inability to use the Service.
6.3. Liability Limit
The Service Provider's total liability for any claims and lawsuits related to the fulfillment of this Agreement (including if the court finds a violation of the Customer's rights) is limited to the amount of documented actual damage, but under no circumstances may exceed the cost of the Plan actually paid by the Customer for the settlement period (month or other subscription term) in which the event occurred that gave rise to the claim.
6.4. Third-Party Technical Failures
The Service Provider is not liable for failures, interruptions, or limitations in Service operation caused by:
6.5. Data Confidentiality
The Service Provider undertakes not to disclose information about the Customer and the content of their requests to third parties, except as provided by RF legislation (official requests from law enforcement agencies, court decisions).
7.1. Prohibited Use
The Customer is prohibited from using the Service for the following purposes:
a) Consultations for third parties. Using the Service to conduct training, consultations for third parties, using it as a "prompter", as well as resale or transfer of access to third parties.
b) Illegal content. Description, planning, justification, or facilitation of illegal actions (including violence, extremism, terrorism, illegal trafficking of prohibited substances, crimes against individuals).
c) Prohibited topics. Requests containing pornographic materials, calls for suicide/self-harm, hate speech, or other materials prohibited by RF legislation.
d) Technical abuse. Attempts to bypass security systems ("jailbreak"), extracting system instructions, using bots/scripts, creating abnormal load.
e) Fraudulent actions. Using the Service for deception, phishing, social engineering.
f) Content Rights and Intellectual Property.
7.2. Automatic Moderation and Confidentiality
2.1. Compliance with usage rules is checked exclusively by automated algorithms of AI model providers (OpenAI, Anthropic, etc.) at the time of request processing.
2.2. The Service Provider's technical support does not have access to dialogue content. When moderation is triggered, the Service Provider only receives a system violation code (e.g., "content_policy_violation", "illegal"), without access to the text.
2.3. The Customer agrees that the blocking decision is made programmatically and may be final.
7.3. Violation Consequences
Upon detection of violations of this Section, the Service Provider has the right without prior notice to:
4.1. Temporarily suspend access to the Service.
4.2. Completely block the account and terminate the Agreement unilaterally.
4.3. Refuse refund for the unused Subscription period if the violation is confirmed by moderation systems. The cost of services already provided (Section 3.2) is non-refundable in any case.
7.4. Appeal Procedure
5.1. The Customer has the right to appeal the blocking by sending a request to email: amaxbox@gmail.com indicating the blocking date and account ID (Telegram).
5.2. The Service Provider does not guarantee access restoration if the violation was confirmed by the AI model provider's automated systems.
5.3. Request review period β up to 5 business days.
8.1. All disputes and disagreements arising from or in connection with this Agreement are resolved through negotiations.
8.2. If it is impossible to resolve the dispute through negotiations, the Customer sends a written claim to the Service Provider at email: amaxbox@gmail.com.
8.3. The claim must be reviewed by the Service Provider within 10 calendar days from receipt.
8.4. If no agreement is reached, the dispute is submitted to the court at the Customer's (consumer's) place of residence in accordance with RF legislation.
9.1. The Service Provider has the right to make changes to this Offer. The new version takes effect upon publication on the website https://runtrener.ru/oferta-en.html.
9.2. Service Provider Details:
Self-employed Maksimov Andrey Leonidovich
TIN: 780622251627
Email: amaxbox@gmail.com
Telegram (support): @rtcarebot